Website Basics FAQ's

What is the difference between a domain and web hosting?

Think of your business needing a home on the internet. Your domain is your street address and web hosting is your house, it gives your website a place to live online. You need both, but they don't need to be on the same platform. Your domain just needs the correct DNS codes (like GPS) to find and connect with your website. No worries, I can handle all of the details for you.

What is SEO, and why do I need it?

 SEO stands for search engine optimization. SEO helps your website show up when someone searches for your service, company or products. SEO includes adding page titles and descriptions to each page of your site, including keywords and key phrases on your pages, adding alt text to the images on your site, using the correct text in the appropriate places (H1, H2, P1, etc.) and more. Even if you create a decent looking DIY site, if it is missing SEO, your chances of people finding your site in a search are low. 

 

Have you heard that Wix sites have bad SEO? You probably heard it from a designer who uses a different platform. There have been many comparison studies where Wix ends up with better SEO than WordPress. SEO on a website is only as good as the person adding it. If you are trying to design a Wix site yourself and don't know how to include SEO on your pages, there's the problem.

Why is an updated website with mobile optimization so important?

Did you know over 50% of web searches these days are done from mobile devices? What would a potential client see when they view your website from their phone? Your website gives the first impression of your company. If your website is outdated, hard to read and navigate, or doesn't look professional, you are losing business. Your website represents your business and should entice your target customer to take action. Whether that means contact you, book a call, come to your restaurant or visit your store.

Can I DIY my website to save money instead of hiring a web designer?

Sure, you can try to DIY it, but are you really saving money? How much time and frustration will it take to make your own website? Do you know how to design your website to adapt to different screen sizes? Can you handle the technical SEO like which text to use where (H1,H2, H3, etc.) or where to add titles, descriptions and keywords to your pages so your site can actually come up in a search? It is best practice to hire a professional to design your website, then take over with updates if you want.

How do I make my Wix website responsive?

Wix websites are adaptable to different screen sizes if they are designed correctly with the right layouts. Using strips, columns, databases, repeaters, and more, will make your Wix website appear responsive and adjust according to the screen size of the viewer. If you are having problems with your Wix website layout, contact me for help or watch my training videos.

Why should I choose Blue Heron Support?

I love partnering with small business owners and non-profit organizations. I take pride in treating all clients as VIP's, you will never be just a number to me. I take you through the process start to finish; I am not a sales person who hands off the project after I close the deal. I listen to your needs and personally make your vision come to life.

Can I take control of my own website when the design is complete?

YES! I don't hold my clients hostage forcing them to pay me to maintain their website. I give you choices. Once your new website is launched, you can have full control of your website account, including your domain and web hosting. If you would rather leave it to me, I offer ongoing support plans based on your needs.

Do you offer website maintenance services?

I offer flexible Wix website maintenance and support packages based on your needs, as well as as-needed hourly support. Whether or not I have designed your website, I offer several options, depending on how much support is anticipated on a monthly basis. My ongoing support packages are billed quarterly and can be cancelled or adjusted at any time with 30 days notice.

What is the process for a website design project?

  • Free Consultation for us to "meet" and go over your needs

  • Proposal/Contract/Payment choose options,e-signature contract and initial 50% payment (100% if working within your account)

  • Discovery phase and content collection

  • Design phase: layout & design of the website, 2 draft versions for feedback/revisions

  • Set-up phase: project sign-off, final payment, site transfer, domain connection

Ready to get your project started? Let's connect!