Frequently Asked Questions

If you are new to websites, the different components to a website can be confusing. Domain: A domain is your website's address on the internet, what users type into their browser to access your website. Domains typically only cost $20-$30/year, depending on where you purchase them. Our recommended domain provider is Namecheap - like the name says, they are an inexpensive option and your domain automatically includes privacy so spammers can't contact you. Web Hosting: Web hosting, on the other hand, is your website’s house, the platform that holds your website pages and data, and makes it accessible on the internet.If your website is designed on the Wix platform, you must purchase a Wix web hosting plan to connect it to your domain and publish your site. If you aren't comfortable dealing with these things, we will handle the technical details for you, or guide you through getting everything set up when your website is ready to launch.

While social media pages are valuable for connecting with your audience and sharing updates, a professionally designed website provides a centralized 24/7 fully customized digital store-front that truly reflects your brand identity. Unlike social media platforms, which have limitations on design, functionality, and control, a website allows you to showcase your services, tell your unique story, and encourages visitors to take action. Additionally, having your own website enhances credibility, improves search engine visibility, and serves as a reliable hub where clients can find comprehensive information and engage with your business on their terms. Blue Heron Support specializes in websites for small businesses and non-profits, tailored to your brand, ensuring your online presence supports long-term growth beyond the constraints of social media.

Short answer, yes. Did you know over 50% of web searches these days are done from mobile devices? What would a potential client see when they view your website from their phone? Your website gives the first impression of your company. It's your 24/7 storefront. Is it inviting and easy to explore? Is there a call-to-action (CTA) to convert visitors to customers? Review your website on your desktop and mobile device. If your website is outdated, hard to read and navigate, or doesn't look professional, you are losing business. Your website represents your business and should entice your target customer to take action. Whether that means contact you, book a call, come to your restaurant or visit your store. With an initial investment for a design package with Blue Heron Support, we can help you gain customers rather than lose them. Contact us for recommendations and a quote.

CTA means Call-to-Action. Your website should always have a clear CTA, typically there is a button or link in the Header to call you, contact you, or book a call - whatever you want visitors to do to convert them from a visitor to a lead. Every page and main section of your website should have a clear CTA to encourage the visitor to move forward with you. Don't know where to start? Contact us for help! (See what we did there?!)